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10 st Wandpanelen 3D donkerbruine baksteen EPS
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Livraison
Nous offrons la livraison gratuite sur toutes les commandes.
Notre délai de livraison est généralement compris entre 1 et 5 jours ouvrables. Le délai de livraison dépend du type de produit et, dans certains cas, de la destination de la livraison. Le délai de livraison estimé de chaque produit est indiqué sur la page du produit.
Une fois que vous avez passé une commande, vous pouvez trouver le délai de livraison estimé dans votre compte.
Retour
Vous pouvez facilement enregistrer un article en retour via notre portail client. Il n'est pas nécessaire d'avoir un compte.
- Cliquez en haut à droite de la page sur "Mon Compte" ou allez directement à l'URL suivante : Connexion à mon compte.
- Entrez l'adresse e-mail avec laquelle vous avez passé la commande et connectez-vous.
- Sélectionnez votre commande et choisissez de retourner.
- Veuillez indiquer votre raison.
Lors de l'évaluation de votre demande de retour, vous recevrez des instructions détaillées par e-mail sur la façon de retourner votre commande.
Tous les produits que nous vendons sont couverts par la garantie légale minimale de 2 ans. À l'heure actuelle, c'est la seule garantie dont bénéficient nos produits.
Vous avez droit à un produit fiable qui correspond à la description. Un produit est défectueux si :
- c'est incomplet,
- il est endommagé ou cassé,
- ça ne fonctionne pas bien,
- il ne peut pas être utilisé comme le vendeur le décrit.
En tant qu'acheteur, vous avez la responsabilité de vérifier si le produit est adapté à l'usage prévu avant votre achat. Si vous rencontrez un problème, vous avez droit à de l'aide pour trouver une solution appropriée au problème. Nous résolvons les problèmes pendant la période de garantie en proposant des solutions en fonction du type de produit et du problème spécifique.
Les dommages causés par des conditions météorologiques ne sont pas couverts par la garantie, car le produit n'est pas cassé et fonctionne bien. Contactez votre assurance pour résoudre de tels problèmes.
Contactez notre service client pour faire une demande de garantie. Si le problème est couvert par la garantie légale standard, nous résoudrons le problème en vous offrant la solution la plus appropriée.
Bulletin
Restez informé des dernières offres !